Appointment Policy: Appointments can be made either by phone or through our online booking system. A valid credit card may be required to secure certain appointments.
Cancellation Policy: We require a minimum of 24 hours notice for any cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
Late Arrivals: Please arrive on time for your appointment. Late arrivals may result in a shortened appointment time to accommodate other clients.Service Guarantee: We strive to provide exceptional service. If for any reason you are not satisfied with your service, please let us know within 48 hours so we can address your concerns.
Payment: Payment is due at the time of service. We accept cash, credit/debit cards, and gift certificates.Gift
Certificates: Gift certificates are non-refundable and cannot be redeemed for cash. They must be presented at the time of service.
Health Conditions: Please inform your technician of any health conditions, allergies, or sensitivities prior to your appointment.
Children: To ensure a relaxing experience for all clients, we kindly ask that children not accompany you to your appointment unless they are receiving services.
Liability: We are not liable for any damages to personal belongings or injuries that may occur on the premises.
Right to Refuse Service: We reserve the right to refuse service to anyone for any reason.
Privacy Policy:
Information Collection: We collect personal information such as name, contact information, and appointment history to provide services and communicate with clients.
Information Usage: Personal information is used to schedule appointments, process payments, and communicate with clients about their appointments.
Information Security: We take precautions to protect client information and use industry-standard security measures to safeguard data.
Information Sharing: We do not share personal information with third parties except as necessary to provide services or as required by law.
Marketing Communications: With client consent, we may send promotional emails or newsletters about our services and special offers.
Access and Control: Clients have the right to access, update, or delete their personal information at any time.
Data Retention: We retain client information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Changes to Policy: We reserve the right to update this privacy policy as needed. Any changes will be posted on our website and communicated to clients.
Contact Information: For questions or concerns about our privacy practices, clients can contact us at [salon email or phone number].